At VyHub, we’re always looking for ways to give game server owners more control and flexibility in managing their online stores. Our latest feature lets you decide whether customers need to provide an address when making a purchase.
This option allows you to set a purchase threshold—meaning you can require an address only for transactions over a certain amount (e.g., €25). But why does this matter, and what are the benefits of either approach? Let’s dive in.
Why Would You Need a Customer’s Address?
For digital purchases like in-game ranks, cosmetics, or perks, collecting an address might seem unnecessary. However, there are a few key reasons why you might want to enable it:
- Legal Compliance and Proper Invoicing
Many regions require valid invoices for larger transactions, which must include customer details like an address. Enabling this option ensures your store stays compliant without complicating smaller purchases.
- Fraud Prevention and Security
Requiring an address for higher-value transactions can help prevent fraudulent purchases, making it easier to verify legitimate buyers in case of disputes or chargebacks.
- Better Business Records
If you plan on scaling your store, having detailed transaction records—including addresses for larger sales—can be useful for bookkeeping and tax reporting.
The Advantages of Not Requiring an Address
While collecting an address can be beneficial, there are also reasons to keep it optional, especially for smaller purchases:
- Faster Checkout Process
Removing unnecessary fields means fewer steps, reducing friction and increasing conversion rates. Players can buy in-game items quickly and get back to gaming without hassle.
- Anonymous Checkout
Privacy matters. Some players prefer not to share personal details for digital purchases, and allowing them to buy without an address can improve their overall experience.
- Lower Barrier for Small Transactions
For low-cost items, requiring an address might feel excessive. By keeping the process simple, you encourage more impulse purchases.
How to Enable or Disable Address Collection on VyHub
Configuring this feature is simple:
Log into your VyHub instance.
Go to Store Settings.
Find the Address Requirement section.
Set a purchase threshold (e.g., require an address only for orders above €25).
Save your settings.
This ensures you have the flexibility to meet legal requirements while keeping the checkout process seamless. Final Thoughts
VyHub’s new address collection feature puts you in control. If you need compliance and security, enable it. If you want faster, frictionless purchases, keep it off for smaller transactions. It’s all about what works best for your store.
Try it out today in your VyHub settings! 🚀